Frequently Asked Questions
Yes, participants can take on different roles at an event, e.g., working as a rescue helper one day and helping at the bar another day. The system also detects potential overlaps with existing shifts, ensuring no double bookings and that a person can only fulfill one task at a time.
No, while the core idea of the system is for people to independently request shifts, it is also possible to add people via administration. This feature can be particularly helpful on-site at the event.
For each role, it can be specified which data is required for a successful application. For example, if a profile picture or proof is missing, the person can see it directly on the overview page and provide the missing information. The administration can also see whether an application is confirmed or complete.
Applicants automatically receive an email for any status change to provide missing information if necessary. The same applies to uploading and approving proofs. Additionally, announcements can be created by the administration to keep the staff updated.
No, the crew scan can either be done via an Android device or iPhone or simply via webcam. It is also possible to completely forego the scan and automatically check in and out participants for shifts. This can be set individually for each role.
Documentation
Further information can be found in our user manual